We are often asked what happens after a customer places a promotional product order with us. The process is actually very simple and makes for a great blog topic for our readers.
After you have chosen the size, shape, style, color, and type of custom lapel pins, embroidered patches, keychains, challenge coins or lanyards that best fit your needs, you will be given the opportunity to look over a full color digital proof of your design.
Once the design is approved, we will send you an email confirming the details of the quote that you requested. All of the information needed to complete your order will be contained in this email. You are then given the opportunity to visit our online order form. It is included on our website, Signature Pins and provides you with a secure way of paying for your custom lapel pins, embroidered patches, keychains, challenge coins or lanyards.
Fill out all the required fields, enter your payment information, and hit the submit button. You will now see a screen that says, “Congratulations! Your Order Has Been Placed.” You have the option to print this receipt for your records or exit the website entirely. Within 24 to 48 hours, you will receive a paid invoice from us by email stating that we received your order information.
Once the product ships, you will receive a second email containing the UPS tracking number for your order. You will be able to enter this information into UPS’s website and determine the exact date that you will be receiving your custom lapel pins, embroidered patches, keychains, challenge coins or lanyards. This will clear up any questions you might have about the shipping process and give you the peace of mind that your order is on its way.
Personalized products from Signature Pins are an incredible value. Due to their versatile nature, they are the perfect tool for businesses, organizations, academic institutes, religious groups, and sports teams. That is why we have taken the time to explain the ordering process to you. We want you to be 100% satisfied with your purchase and the way that we make that happen is through the user-friendly order form found on our website.