Many people ask questions about the production and guarantee processes offered by Signature Pins. We decided to take a moment to address these topics in today’s blog. As always, we want our customers to be as informed as possible when it comes to ordering our products and utilizing our services.
Question: Once I approve the proof, how do I place my pins into production? Answer: Please contact your salesperson and they will send you the secure online order form link with all of the details needed to place the order online. Once your order is submitted this will put your order into production.
Question: Do you guarantee your products? Answer: Signature Pins backs each and every product we manufacture with our 100% Quality Guarantee. We will replace (at no additional charge to you) any defective custom product. We only require that you submit your written claim of defective product to us within 30 days of receipt. For purposes of this question, the term “defect” or “defective” means a manufacturing error.
See for yourself the type of exceptional service you receive when you order custom lapel pins from Signature Pins. Visit https://signaturepins.com/ today to see the different styles of pins that we offer. You can also email info@signaturepins.com or call 1-800-480-6822 toll-free. We’ll send you a full color digital proof and free price quote after receiving your inquiry. If you have any other questions that need answered, please don’t hesitate to ask. We are here for you and to make sure that you are satisfied with your order of custom lapel pins.